Support

We usually reply within one business day, in Arabic or English.

Drivers

Something wrong on the map, a road or a turn? Use "Something wrong with the map?" in the app's report menu. It reaches our map team with the exact location.

For your account, points or anything else, email [email protected] from the email on your account, or mention your username.

You can delete your account at any time in the app: Settings, then Delete account.

Businesses

For claims, ads, rewards or billing, email [email protected] from your business account's email and include your business name.

Read the business terms and the refund policy.

Who runs Waen

Waen is made by FVEE LLC, a United States company. Email [email protected].

Business terms · Refund policy · Terms · Privacy · Support